HealthCare.gov: I will not sign up. I will wait for ObamaCare...
A HealthCare.gov customer review by GetHuman user ~No ObamaCare from November 25th, 2017
Background on ~No ObamaCare's case
GetHuman: ~No ObamaCare - can you tell our other HealthCare.gov customers when your case took place?
~No ObamaCare: Yup. It was middle of the night, on November 16th.
GetHuman: Did you reach out to HealthCare.gov, and if so, how?
GetHuman: And which of these common HealthCare.gov customer issues best describes the reason you wanted to talk to them?
(Shows ~No ObamaCare a list of common HealthCare.gov problems)
~No ObamaCare: "Form request" was why I was trying to call.
~No ObamaCare's review of HealthCare.gov customer service
GetHuman: So how would you sum up your experience for GetHuman's HealthCare.gov customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~No ObamaCare: I will not sign up. I will wait for ObamaCare to be repealed. I do not deserve to pay for other people's healthcare. Other people do not pay for my stuff.
GetHuman: Let's quantify your experience contacting HealthCare.gov. On a scale of 1 to 5, how easy is it go get help on a HealthCare.gov problem?
~No ObamaCare: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~No ObamaCare: I'd give them a two out of five on communication.
GetHuman: And what about HealthCare.gov's ability to quickly and effectively address your problem?
~No ObamaCare: For that I would say one out of five.
GetHuman: And finally- any advice for other HealthCare.gov customers?
~No ObamaCare: Call them early in the day or late. Don't forget any personal or account information you might need for HealthCare.gov to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~No ObamaCare taken from his HealthCare.gov customer service problem that occurred on November 16th, 2017.