Remington Products: Hello!! I just recently ordered the Remington T...
A Remington Products customer review by GetHuman user GetHuman-kristen23 from December 1st, 2017
Background on GetHuman-kristen23's case
GetHuman: GetHuman-kristen23 - can you tell our other Remington Products customers when your case took place?
GetHuman-kristen23: Yup. It was middle of the night, on November 29th.
GetHuman: Did you reach out to Remington Products, and if so, how?
GetHuman: And which of these common Remington Products customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-kristen23 a list of common Remington Products problems)
GetHuman-kristen23: "Warranty claim" was why I was trying to call.
GetHuman-kristen23's review of Remington Products customer service
GetHuman: So how would you sum up your experience for GetHuman's Remington Products customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-kristen23: Hello!! I just recently ordered the Remington T-Studio S-**** silk protein infused flat iron * in...
GetHuman: Can you tell the rest of us a bit more from what happened on 11/29/17?
GetHuman-kristen23: Hello!! I just recently ordered the Remington T-Studio S-**** silk protein infused flat iron * inch. I was looking for a way to leave a review from the online site I ordered it through but found no way to do it* so I thought what a better way then to contact the very makers of this item! I have very long frizzy hair that takes for ever to straighten! I usually buy Revlon straighteners but yours is by far the best!!! It straightened my hair in less than ten minutes and left it silky smooth and frizz free all day long!!! Thank you so much!! All these years I've just been straightening my hair once a month due to my dissatisfaction with previous hair straighteners. A messy bun was a fav style of mine, lol!! But now thanks to you guys I can appreciate my long hair and ware it down daily!! Thanks again so much!! From a very pleased customer, Kristen Blake Bolton!! I will definetley be suggesting your product to everyone! Have a great day and a happy holidays!
GetHuman: Let's quantify your experience contacting Remington Products. On a scale of 1 to 5, how easy is it go get help on a Remington Products problem?
GetHuman-kristen23: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-kristen23: I'd give them a three out of five on communication.
GetHuman: And what about Remington Products's ability to quickly and effectively address your problem?
GetHuman-kristen23: For that I would say five out of five.
GetHuman: And finally- any advice for other Remington Products customers?
GetHuman-kristen23: Call them early in the day or late. Don't forget any personal or account information you might need for Remington Products to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-kristen23 taken from his Remington Products customer service problem that occurred on November 29th, 2017.