Highspots.com: no one will answer the phone they tell you to g...

A Highspots.com customer review by GetHuman user ~Vicki Foster from November 22nd, 2017

Background on ~Vicki Foster's case

GetHuman: ~Vicki Foster - can you tell our other Highspots.com customers when your case took place?
~Vicki Foster: Sure. It was evening, on November 17th.
GetHuman: Did you reach out to Highspots.com, and if so, how?
~Vicki Foster: I used the 704-364-7818 number I found for on the GetHuman Highspots.com customer phone number page I was on: Highspots.com Customer Service Phone Number
GetHuman: And which of these common Highspots.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Vicki Foster a list of common Highspots.com problems)
~Vicki Foster: "Make a purchase" was why I was trying to call.

~Vicki Foster's review of Highspots.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Highspots.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Vicki Foster: no one will answer the phone they tell you to go to *****@***.com there is no way to email etc. my order ****** I paid $**.** for * day delivery on *******. Today is ****
GetHuman: Let's quantify your experience contacting Highspots.com. On a scale of 1 to 5, how easy is it go get help on a Highspots.com problem?
~Vicki Foster: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Vicki Foster: I'd give them a two out of five on communication.
GetHuman: And what about Highspots.com's ability to quickly and effectively address your problem?
~Vicki Foster: For that I would say three out of five.
GetHuman: And finally- any advice for other Highspots.com customers?
~Vicki Foster: Call them early in the day or late. Don't forget any personal or account information you might need for Highspots.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Vicki Foster taken from his Highspots.com customer service problem that occurred on November 17th, 2017.

Highspots.com

1.00 of 5 stars | 1 reviews

~Vicki Foster's Highspots.com Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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