Hinckley Springs: I have tried for two days to get through to you...
A Hinckley Springs customer review by GetHuman user GetHuman-46279 from November 27th, 2017
Background on GetHuman-46279's case
GetHuman: GetHuman-46279 - can you tell our other Hinckley Springs customers when your case took place?
GetHuman-46279: Yes. It was late at night, on November 26th.
GetHuman: Did you reach out to Hinckley Springs, and if so, how?
GetHuman: And which of these common Hinckley Springs customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-46279 a list of common Hinckley Springs problems)
GetHuman-46279: "Returns" was why I was trying to call.
GetHuman-46279's review of Hinckley Springs customer service
GetHuman: So how would you sum up your experience for GetHuman's Hinckley Springs customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-46279: I have tried for two days to get through to your company, the phone numbers do not work. We have a problem with out invoice and I wish to talk to someone about it.*This is horrible customer service
GetHuman: Let's quantify your experience contacting Hinckley Springs. On a scale of 1 to 5, how easy is it go get help on a Hinckley Springs problem?
GetHuman-46279: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-46279: I'd give them a four out of five on communication.
GetHuman: And what about Hinckley Springs's ability to quickly and effectively address your problem?
GetHuman-46279: For that I would say three out of five.
GetHuman: And finally- any advice for other Hinckley Springs customers?
GetHuman-46279: Call them early in the day or late. Don't forget any personal or account information you might need for Hinckley Springs to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-46279 taken from his Hinckley Springs customer service problem that occurred on November 26th, 2017.
Hinckley Springs
1.00 of 5 stars | 12 reviews
GetHuman-46279's Hinckley Springs Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars
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