Hobbylinc.com: i dont understand why you only ship on friday.i...
A Hobbylinc.com customer review by GetHuman user ~mofrog from November 26th, 2017
Background on ~mofrog's case
GetHuman: ~mofrog - can you tell our other Hobbylinc.com customers when your case took place?
~mofrog: Yeah. It was middle of the night, on November 22nd.
GetHuman: Did you reach out to Hobbylinc.com, and if so, how?
GetHuman: And which of these common Hobbylinc.com customer issues best describes the reason you wanted to talk to them?
(Shows ~mofrog a list of common Hobbylinc.com problems)
~mofrog: "Overcharge/Strange charge" was why I was trying to call.
~mofrog's review of Hobbylinc.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Hobbylinc.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mofrog: i dont understand why you only ship on friday.i was told by * of your agents they were having trouble with paypal. ive ordered from hobbylinc before. now when it gets resolved you cant ship til the **th. if these models dont get here by the **th i will probably close my account with hobbylinc.
GetHuman: Let's quantify your experience contacting Hobbylinc.com. On a scale of 1 to 5, how easy is it go get help on a Hobbylinc.com problem?
~mofrog: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mofrog: I'd give them a two out of five on communication.
GetHuman: And what about Hobbylinc.com's ability to quickly and effectively address your problem?
~mofrog: For that I would say three out of five.
GetHuman: And finally- any advice for other Hobbylinc.com customers?
~mofrog: Call them early in the day or late. Don't forget any personal or account information you might need for Hobbylinc.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mofrog taken from his Hobbylinc.com customer service problem that occurred on November 22nd, 2017.
Hobbylinc.com
2.00 of 5 stars | 11 reviews
~mofrog's Hobbylinc.com Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars
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