Hobbypeople.net: SEVERAL TMES, * DAYS THE PHONE WAS ALLWAYS BUS...
A Hobbypeople.net customer review by GetHuman user ~JOSE COLON from November 21st, 2017
Background on ~JOSE COLON's case
GetHuman: ~JOSE COLON - can you tell our other Hobbypeople.net customers when your case took place?
~JOSE COLON: Yes. It was middle of the night, on November 12th.
GetHuman: Did you reach out to Hobbypeople.net, and if so, how?
GetHuman: And which of these common Hobbypeople.net customer issues best describes the reason you wanted to talk to them?
(Shows ~JOSE COLON a list of common Hobbypeople.net problems)
~JOSE COLON: "Warranty claim" was why I was trying to call.
~JOSE COLON's review of Hobbypeople.net customer service
GetHuman: So how would you sum up your experience for GetHuman's Hobbypeople.net customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~JOSE COLON: SEVERAL TMES, * DAYS THE PHONE WAS ALLWAYS BUSY.I NEVER COULD PLACE AN ORDER. JOSE COLON *** ******* COLONSALSA@PRTC.NET
GetHuman: Let's quantify your experience contacting Hobbypeople.net. On a scale of 1 to 5, how easy is it go get help on a Hobbypeople.net problem?
~JOSE COLON: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~JOSE COLON: I'd give them a four out of five on communication.
GetHuman: And what about Hobbypeople.net's ability to quickly and effectively address your problem?
~JOSE COLON: For that I would say five out of five.
GetHuman: And finally- any advice for other Hobbypeople.net customers?
~JOSE COLON: Call them early in the day or late. Don't forget any personal or account information you might need for Hobbypeople.net to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~JOSE COLON taken from his Hobbypeople.net customer service problem that occurred on November 12th, 2017.
Hobbypeople.net
2.00 of 5 stars | 1 reviews
~JOSE COLON's Hobbypeople.net Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars
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