Holiday Inn Club Vacations: Want to cancel going to the presentation. Am wi...
A Holiday Inn Club Vacations customer review by GetHuman user GetHuman-carsonbh from December 8th, 2017
Background on GetHuman-carsonbh's case
GetHuman: GetHuman-carsonbh - can you tell our other Holiday Inn Club Vacations customers when your case took place?
GetHuman-carsonbh: Yes. It was late at night, on December 3rd.
GetHuman: Did you reach out to Holiday Inn Club Vacations, and if so, how?
GetHuman: And which of these common Holiday Inn Club Vacations customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-carsonbh a list of common Holiday Inn Club Vacations problems)
GetHuman-carsonbh: "Missing item" was why I was trying to call.
GetHuman-carsonbh's review of Holiday Inn Club Vacations customer service
GetHuman: So how would you sum up your experience for GetHuman's Holiday Inn Club Vacations customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-carsonbh: Want to cancel going to the presentation. Am within the ** day can cancel window, but they are not taking my calls.
GetHuman: Can you tell the rest of us a bit more from what happened on 12/03/17?
GetHuman-carsonbh: A number,things the salesperson said to me in the pitch are not turning out to be true. I wish to cancel, but the phone choices just say "That extension is not valid." When it is one of the listed choices!
GetHuman: Let's quantify your experience contacting Holiday Inn Club Vacations. On a scale of 1 to 5, how easy is it go get help on a Holiday Inn Club Vacations problem?
GetHuman-carsonbh: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-carsonbh: I'd give them a one out of five on communication.
GetHuman: And what about Holiday Inn Club Vacations's ability to quickly and effectively address your problem?
GetHuman-carsonbh: For that I would say four out of five.
GetHuman: And finally- any advice for other Holiday Inn Club Vacations customers?
GetHuman-carsonbh: Call them early in the day or late. Don't forget any personal or account information you might need for Holiday Inn Club Vacations to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-carsonbh taken from his Holiday Inn Club Vacations customer service problem that occurred on December 3rd, 2017.