Hollister Co.: Wrong order again

A Hollister Co. customer review by GetHuman user GetHuman-123yayw from December 1st, 2017

Background on GetHuman-123yayw's case

GetHuman: GetHuman-123yayw - can you tell our other Hollister Co. customers when your case took place?
GetHuman-123yayw: Yeah. It was morning, on November 24th.
GetHuman: Did you reach out to Hollister Co., and if so, how?
GetHuman-123yayw: I used the 866-426-1285 number I found for on the GetHuman Hollister Co. customer phone number page I was on: Hollister Co. Customer Service Phone Number
GetHuman: And which of these common Hollister Co. customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-123yayw a list of common Hollister Co. problems)
GetHuman-123yayw: "Make a purchase" was why I was trying to contact.

GetHuman-123yayw's review of Hollister Co. customer service

GetHuman: So how would you sum up your experience for GetHuman's Hollister Co. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-123yayw: Wrong order again
GetHuman: Can you tell the rest of us a bit more from what happened on 11/24/17?
GetHuman-123yayw: This is the second time my order has been sent out and yet again the t shirt is incorrect
GetHuman: Let's quantify your experience contacting Hollister Co.. On a scale of 1 to 5, how easy is it go get help on a Hollister Co. problem?
GetHuman-123yayw: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-123yayw: I'd give them a four out of five on communication.
GetHuman: And what about Hollister Co.'s ability to quickly and effectively address your problem?
GetHuman-123yayw: For that I would say one out of five.
GetHuman: And finally- any advice for other Hollister Co. customers?
GetHuman-123yayw: Call them early in the day or late. Don't forget any personal or account information you might need for Hollister Co. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-123yayw taken from his Hollister Co. customer service problem that occurred on November 24th, 2017.

Hollister Co.

3.00 of 5 stars | 24 reviews

GetHuman-123yayw's Hollister Co. Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Hollister Co., sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Hollister Co. in any way.

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