Home Depot Credit (Canada): We shopped at your *** Wicksteed Avenue, Leasid...
A Home Depot Credit (Canada) customer review by GetHuman user GetHuman-434270 from November 17th, 2017
Background on GetHuman-434270's case
GetHuman: GetHuman-434270 - can you tell our other Home Depot Credit (Canada) customers when your case took place?
GetHuman-434270: Yes I can. It was morning, on November 9th.
GetHuman: Did you reach out to Home Depot Credit (Canada), and if so, how?
GetHuman: And which of these common Home Depot Credit (Canada) customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-434270 a list of common Home Depot Credit (Canada) problems)
GetHuman-434270: "Installation/delivery" was why I was trying to call.
GetHuman-434270's review of Home Depot Credit (Canada) customer service
GetHuman: So how would you sum up your experience for GetHuman's Home Depot Credit (Canada) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-434270: We shopped at your *** Wicksteed Avenue, Leaside, Ontario, Canada store, whose listed store manager is David Washburn (***)***-****. * *We were very disappointed with the evidenced BAD and UNHELPFUL attitude of your duty manager Ms. Stacy and the employee we were refered to - a Ms. Borka. * *We required some assistance in selecting a suitable product. * *All we received from the above-mentioned * employees was a BAD attitude, UNPROFESSIONAL service, an ARROGANT manner, and NO TANGIBLE help. * *Compared to your competitors in the GTA area, you provide MUCH WORSE customer service, expecially in servicing Visible Minority customers. * *Be advised that the best advertisement any business carries is by word of mouth. Guess what we have to tell people that we know, about Home Depot? NOTHING positive, based on the evidenced UNPROFESSIONAL manner, and LACK of evidenced customer orientation by your employees.
GetHuman: Let's quantify your experience contacting Home Depot Credit (Canada). On a scale of 1 to 5, how easy is it go get help on a Home Depot Credit (Canada) problem?
GetHuman-434270: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-434270: I'd give them a three out of five on communication.
GetHuman: And what about Home Depot Credit (Canada)'s ability to quickly and effectively address your problem?
GetHuman-434270: For that I would say five out of five.
GetHuman: And finally- any advice for other Home Depot Credit (Canada) customers?
GetHuman-434270: Call them early in the day or late. Don't forget any personal or account information you might need for Home Depot Credit (Canada) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-434270 taken from his Home Depot Credit (Canada) customer service problem that occurred on November 9th, 2017.
Home Depot Credit (Canada)
5.00 of 5 stars | 4 reviews
GetHuman-434270's Home Depot Credit (Canada) Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars
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