Homesav.com: I clearly understood the voicemail (several tim...
A Homesav.com customer review by GetHuman user ~doitright from November 11th, 2017
Background on ~doitright's case
GetHuman: ~doitright - can you tell our other Homesav.com customers when your case took place?
~doitright: Yeah. It was afternoon, on November 2nd.
GetHuman: Did you reach out to Homesav.com, and if so, how?
GetHuman: And which of these common Homesav.com customer issues best describes the reason you wanted to talk to them?
(Shows ~doitright a list of common Homesav.com problems)
~doitright: "Make a purchase" was why I was trying to call.
~doitright's review of Homesav.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Homesav.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~doitright: I clearly understood the voicemail (several times) to say that you need to e-mail them ... and they don't answer their e-mails either. You CANNOT get ahold of them to complain or ask questions.
GetHuman: Let's quantify your experience contacting Homesav.com. On a scale of 1 to 5, how easy is it go get help on a Homesav.com problem?
~doitright: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~doitright: I'd give them a two out of five on communication.
GetHuman: And what about Homesav.com's ability to quickly and effectively address your problem?
~doitright: For that I would say three out of five.
GetHuman: And finally- any advice for other Homesav.com customers?
~doitright: Call them early in the day or late. Don't forget any personal or account information you might need for Homesav.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~doitright taken from his Homesav.com customer service problem that occurred on November 2nd, 2017.
Homesav.com
1.00 of 5 stars | 1 reviews
~doitright's Homesav.com Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars
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