Honda Financial: Can't believe how difficult it was to contact H...
A Honda Financial customer review by GetHuman user ~Kathy from November 24th, 2017
Background on ~Kathy's case
GetHuman: ~Kathy - can you tell our other Honda Financial customers when your case took place?
~Kathy: Yup. It was morning, on November 18th.
GetHuman: Did you reach out to Honda Financial, and if so, how?
GetHuman: And which of these common Honda Financial customer issues best describes the reason you wanted to talk to them?
(Shows ~Kathy a list of common Honda Financial problems)
~Kathy: "Complaint" was why I was trying to call.
~Kathy's review of Honda Financial customer service
GetHuman: So how would you sum up your experience for GetHuman's Honda Financial customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Kathy: Can't believe how difficult it was to contact Honda Financial by phone!!!!!!! Unbelievable!!!! And then how difficult to get a title copy faxed to a County Auditor's office for new license registration in a new state. I am blown away by the difficulty and length of this process. But the phone * was VERY helpful!!
GetHuman: Let's quantify your experience contacting Honda Financial. On a scale of 1 to 5, how easy is it go get help on a Honda Financial problem?
~Kathy: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Kathy: I'd give them a two out of five on communication.
GetHuman: And what about Honda Financial's ability to quickly and effectively address your problem?
~Kathy: For that I would say one out of five.
GetHuman: And finally- any advice for other Honda Financial customers?
~Kathy: Call them early in the day or late. Don't forget any personal or account information you might need for Honda Financial to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Kathy taken from his Honda Financial customer service problem that occurred on November 18th, 2017.