HoneyBakedOnline.com: I ordered a lb of ham - the lady opened the doo...
A HoneyBakedOnline.com customer review by GetHuman user ~Bo from November 22nd, 2017
Background on ~Bo's case
GetHuman: ~Bo - can you tell our other HoneyBakedOnline.com customers when your case took place?
~Bo: Yes I can. It was morning, on November 21st.
GetHuman: Did you reach out to HoneyBakedOnline.com, and if so, how?
GetHuman: And which of these common HoneyBakedOnline.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Bo a list of common HoneyBakedOnline.com problems)
~Bo: "Track order" was why I was trying to call.
~Bo's review of HoneyBakedOnline.com customer service
GetHuman: So how would you sum up your experience for GetHuman's HoneyBakedOnline.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Bo: I ordered a lb of ham - the lady opened the door to cooler, then shut it and said "All we have is turkey right now".. So I said OK and walked away. This has happened before and the lady asked if i had a few minutes while someone cut some up for me and I said "Sure". Today's woman was not very friendly and made no effort to assist any further. It was at the location on TerryParkway in Gretna LA at **:** on ******. I have never had any bad service of ham for that matter at Honey Baked Ham except for today. This woman needs to be addressed. Bad for business.
GetHuman: Let's quantify your experience contacting HoneyBakedOnline.com. On a scale of 1 to 5, how easy is it go get help on a HoneyBakedOnline.com problem?
~Bo: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Bo: I'd give them a three out of five on communication.
GetHuman: And what about HoneyBakedOnline.com's ability to quickly and effectively address your problem?
~Bo: For that I would say four out of five.
GetHuman: And finally- any advice for other HoneyBakedOnline.com customers?
~Bo: Call them early in the day or late. Don't forget any personal or account information you might need for HoneyBakedOnline.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Bo taken from his HoneyBakedOnline.com customer service problem that occurred on November 21st, 2017.
1.00 of 5 stars | 13 reviews
~Bo's HoneyBakedOnline.com Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars
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