Horseloverz.com: I called to let you know that I will pay for my...

A Horseloverz.com customer review by GetHuman user ~vixenkit5 from November 21st, 2017

Background on ~vixenkit5's case

GetHuman: ~vixenkit5 - can you tell our other Horseloverz.com customers when your case took place?
~vixenkit5: Yes. It was evening, on November 13th.
GetHuman: Did you reach out to Horseloverz.com, and if so, how?
~vixenkit5: I used a phone number I found on the GetHuman Horseloverz.com customer service contact info page: Contact Horseloverz.com Customer Service
GetHuman: And which of these common Horseloverz.com customer issues best describes the reason you wanted to talk to them?
(Shows ~vixenkit5 a list of common Horseloverz.com problems)
~vixenkit5: "Complaint" was why I was trying to call.

~vixenkit5's review of Horseloverz.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Horseloverz.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~vixenkit5: I called to let you know that I will pay for my online auction purchase this coming friday but no answer as you are closed on Sundays and no answering service. My name is Diane Fox my email is *****@***.com and I won the bid on the blue horse boots. I will call on Friday May *nd and pay for them. Thank you for your undestanding. I should have read further protocols as I didn't know I had only five days to claim. I won't make that mistake again.*Respectfully,*Diane C Fox
GetHuman: Let's quantify your experience contacting Horseloverz.com. On a scale of 1 to 5, how easy is it go get help on a Horseloverz.com problem?
~vixenkit5: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~vixenkit5: I'd give them a four out of five on communication.
GetHuman: And what about Horseloverz.com's ability to quickly and effectively address your problem?
~vixenkit5: For that I would say three out of five.
GetHuman: And finally- any advice for other Horseloverz.com customers?
~vixenkit5: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Horseloverz.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~vixenkit5 taken from his Horseloverz.com customer service problem that occurred on November 13th, 2017.

Horseloverz.com

3.00 of 5 stars | 10 reviews

~vixenkit5's Horseloverz.com Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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