The problem is, I have FREE hotmail accounts, w...
A Hotmail customer review by GetHuman user ~Painter2 from November 9th, 2017
Background on ~Painter2's case
GetHuman: ~Painter2 - can you tell our other Hotmail customers when your case took place?
~Painter2: Yes. It was evening, on November 1st.
GetHuman: Did you reach out to Hotmail, and if so, how?
GetHuman: And which of these common Hotmail customer issues best describes the reason you wanted to talk to them?
(Shows ~Painter2 a list of common Hotmail problems)
~Painter2: "Reset Password" was why I was trying to contact.
~Painter2's review of Hotmail customer service
GetHuman: So how would you sum up your experience for GetHuman's Hotmail customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Painter2: The problem is, I have FREE hotmail accounts, which, apparently, makes me a LOW-life not worthy of a human being's time. So I had to be directed to the website to fill out forms, regardless of how important my email might be* and now I must wait for ** hours to get an emailed answer back. That SUCKSSS!!! People who use free are not ****!
GetHuman: Let's quantify your experience contacting Hotmail. On a scale of 1 to 5, how easy is it go get help on a Hotmail problem?
~Painter2: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Painter2: I'd give them a one out of five on communication.
GetHuman: And what about Hotmail's ability to quickly and effectively address your problem?
~Painter2: For that I would say two out of five.
GetHuman: And finally- any advice for other Hotmail customers?
~Painter2: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Hotmail to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Painter2 taken from his Hotmail customer service problem that occurred on November 1st, 2017.