This site gets no stars but have to put one in...

A customer review by GetHuman user ~Donnaprecious from November 24th, 2017

Background on ~Donnaprecious's case

GetHuman: ~Donnaprecious - can you tell our other customers when your case took place?
~Donnaprecious: Yes. It was late at night, on November 22nd.
GetHuman: Did you reach out to, and if so, how?
~Donnaprecious: I used the 866-464-2641 number I found for on the GetHuman customer phone number page I was on: Customer Service Phone Number
GetHuman: And which of these common customer issues best describes the reason you wanted to talk to them?
Shows ~Donnaprecious a list of common problems
~Donnaprecious: "Overcharge/Strange charge" was why I was trying to call.

~Donnaprecious's review of customer service

GetHuman: So how would you sum up your experience for GetHuman's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Donnaprecious: This site gets no stars but have to put one in order to post, * star is wayyyyyyyy too much,, no stars like I said..., the clothes looks so cute on this website but I was so Wrong, I received my item, but due to the fact that I had a family emergency I didn't get to open my package on time.. One of my close friends is dying, so I called them saying that I finally opened my package Recently and I noticed under the skirt which is the lining is ripped on both ends. So in that case when you hold up the skirt, or even if you were to try it on the lining from underneath is hanging longer than the skirt itself...and the skirt is really long and I'm like how is that possible after spending $***.** . Also how could i forget it had stains , this is an offwhite * piece top woth long skirt.. how nasty is that...So like I said earlier I called explained my situation to them and the rep goes unfornately you are passed the ** day exchange policy, and I said yea I know but is there anyway that you
GetHuman: Let's quantify your experience contacting On a scale of 1 to 5, how easy is it go get help on a problem?
~Donnaprecious: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Donnaprecious: I'd give them a five out of five on communication.
GetHuman: And what about's ability to quickly and effectively address your problem?
~Donnaprecious: For that I would say five out of five.
GetHuman: And finally- any advice for other customers?
~Donnaprecious: Call them early in the day or late. Don't forget any personal or account information you might need for to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Donnaprecious taken from his customer service problem that occurred on November 22nd, 2017.

4.00 of 5 stars | 7 reviews's Phone NumberAll contact infoGeneral customer service info
~Donnaprecious's Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars
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