Household Bank Credit: The first person barely spoke english. The seco...
A Household Bank Credit customer review by GetHuman user GetHuman-263222 from November 9th, 2017
Background on GetHuman-263222's case
GetHuman: GetHuman-263222 - can you tell our other Household Bank Credit customers when your case took place?
GetHuman-263222: Yeah. It was morning, on November 8th.
GetHuman: Did you reach out to Household Bank Credit, and if so, how?
GetHuman: And which of these common Household Bank Credit customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-263222 a list of common Household Bank Credit problems)
GetHuman-263222: "Question" was why I was trying to call.
GetHuman-263222's review of Household Bank Credit customer service
GetHuman: So how would you sum up your experience for GetHuman's Household Bank Credit customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-263222: The first person barely spoke english. The second person didn't understand the problem left me on hold a few times to speak to someone else who didn't understand the issue and then I was cut off when I was supposed to be transferred.
GetHuman: Let's quantify your experience contacting Household Bank Credit. On a scale of 1 to 5, how easy is it go get help on a Household Bank Credit problem?
GetHuman-263222: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-263222: I'd give them a two out of five on communication.
GetHuman: And what about Household Bank Credit's ability to quickly and effectively address your problem?
GetHuman-263222: For that I would say five out of five.
GetHuman: And finally- any advice for other Household Bank Credit customers?
GetHuman-263222: Call them early in the day or late. Don't forget any personal or account information you might need for Household Bank Credit to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-263222 taken from his Household Bank Credit customer service problem that occurred on November 8th, 2017.