HowAboutWe: no one answers the phone. not able to leave a m...
A HowAboutWe customer review by GetHuman user ~nursecjc from November 27th, 2017
Background on ~nursecjc's case
GetHuman: ~nursecjc - can you tell our other HowAboutWe customers when your case took place?
~nursecjc: Yeah. It was morning, on November 21st.
GetHuman: Did you reach out to HowAboutWe, and if so, how?
GetHuman: And which of these common HowAboutWe customer issues best describes the reason you wanted to talk to them?
(Shows ~nursecjc a list of common HowAboutWe problems)
~nursecjc: "Service problem" was why I was trying to call.
~nursecjc's review of HowAboutWe customer service
GetHuman: So how would you sum up your experience for GetHuman's HowAboutWe customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~nursecjc: no one answers the phone. not able to leave a message for someone to call me back. the email given comes back to this page. talk about a run around. I want out of this ineffective dating scam. stop billing my checking account.
GetHuman: Let's quantify your experience contacting HowAboutWe. On a scale of 1 to 5, how easy is it go get help on a HowAboutWe problem?
~nursecjc: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~nursecjc: I'd give them a one out of five on communication.
GetHuman: And what about HowAboutWe's ability to quickly and effectively address your problem?
~nursecjc: For that I would say four out of five.
GetHuman: And finally- any advice for other HowAboutWe customers?
~nursecjc: Call them early in the day or late. Don't forget any personal or account information you might need for HowAboutWe to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~nursecjc taken from his HowAboutWe customer service problem that occurred on November 21st, 2017.