I have an issue with Huggies the diaper soggy i...
A Huggies customer review by GetHuman user GetHuman-mssheil from December 8th, 2017
Background on GetHuman-mssheil's case
GetHuman: GetHuman-mssheil - can you tell our other Huggies customers when your case took place?
GetHuman-mssheil: Sure. It was afternoon, on December 2nd.
GetHuman: Did you reach out to Huggies, and if so, how?
GetHuman: And which of these common Huggies customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-mssheil a list of common Huggies problems)
GetHuman-mssheil: "None of those really matches why I wanted to contact Huggies that day." was why I was trying to contact.
GetHuman-mssheil's review of Huggies customer service
GetHuman: So how would you sum up your experience for GetHuman's Huggies customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-mssheil: I have an issue with Huggies the diaper soggy inside burst all over my son and into my bed.
GetHuman: Can you tell the rest of us a bit more from what happened on 12/02/17?
GetHuman-mssheil: He had only been wearing the diaper * hours
GetHuman: Let's quantify your experience contacting Huggies. On a scale of 1 to 5, how easy is it go get help on a Huggies problem?
GetHuman-mssheil: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-mssheil: I'd give them a four out of five on communication.
GetHuman: And what about Huggies's ability to quickly and effectively address your problem?
GetHuman-mssheil: For that I would say five out of five.
GetHuman: And finally- any advice for other Huggies customers?
GetHuman-mssheil: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Huggies to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-mssheil taken from his Huggies customer service problem that occurred on December 2nd, 2017.
Huggies
5.50 of 5 stars | 31 reviews
GetHuman-mssheil's Huggies Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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