Hulu Plus: I needed to unsubscribe to this horrible compan...

A Hulu Plus customer review by GetHuman user ~Troy Allowischichz from November 24th, 2017

Background on ~Troy Allowischichz's case

GetHuman: ~Troy Allowischichz - can you tell our other Hulu Plus customers when your case took place?
~Troy Allowischichz: Yes I can. It was middle of the night, on November 21st.
GetHuman: Did you reach out to Hulu Plus, and if so, how?
~Troy Allowischichz: I used a help page I found on the GetHuman Hulu Plus customer service contact info page: Contact Hulu Plus Customer Service
GetHuman: And which of these common Hulu Plus customer issues best describes the reason you wanted to talk to them?
(Shows ~Troy Allowischichz a list of common Hulu Plus problems)
~Troy Allowischichz: "Setup service" was why I was trying to contact.

~Troy Allowischichz's review of Hulu Plus customer service

GetHuman: So how would you sum up your experience for GetHuman's Hulu Plus customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Troy Allowischichz: I needed to unsubscribe to this horrible company because my email that I originally signed up with was deleted. I forgot my password but unfortunately they only will email to the address that is dead now. I gave them my card number that I paid with and still wasn't able to log on. They sure do make it hard to contact them.
GetHuman: Let's quantify your experience contacting Hulu Plus. On a scale of 1 to 5, how easy is it go get help on a Hulu Plus problem?
~Troy Allowischichz: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Troy Allowischichz: I'd give them a three out of five on communication.
GetHuman: And what about Hulu Plus's ability to quickly and effectively address your problem?
~Troy Allowischichz: For that I would say five out of five.
GetHuman: And finally- any advice for other Hulu Plus customers?
~Troy Allowischichz: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Hulu Plus to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Troy Allowischichz taken from his Hulu Plus customer service problem that occurred on November 21st, 2017.

Hulu Plus

4.36 of 5 stars | 211 reviews

~Troy Allowischichz's Hulu Plus Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Hulu Plus, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Hulu Plus in any way.

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