Hulu Plus: can't pay my bill -- your update does not work...
A Hulu Plus customer review by GetHuman user GetHuman-131373 from November 24th, 2017
Background on GetHuman-131373's case
GetHuman: GetHuman-131373 - can you tell our other Hulu Plus customers when your case took place?
GetHuman-131373: Yup. It was middle of the night, on November 21st.
GetHuman: Did you reach out to Hulu Plus, and if so, how?
GetHuman: And which of these common Hulu Plus customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-131373 a list of common Hulu Plus problems)
GetHuman-131373: "Overcharge/Strange charge" was why I was trying to contact.
GetHuman-131373's review of Hulu Plus customer service
GetHuman: So how would you sum up your experience for GetHuman's Hulu Plus customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-131373: can't pay my bill -- your update does not work -- wasted two days The bank says it is you a nd ayou say it is the bank-- what the f--- I will have to use netflixs or other service. I ahve been with you for two years and now what--- Eat Sh----
GetHuman: Let's quantify your experience contacting Hulu Plus. On a scale of 1 to 5, how easy is it go get help on a Hulu Plus problem?
GetHuman-131373: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-131373: I'd give them a five out of five on communication.
GetHuman: And what about Hulu Plus's ability to quickly and effectively address your problem?
GetHuman-131373: For that I would say two out of five.
GetHuman: And finally- any advice for other Hulu Plus customers?
GetHuman-131373: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Hulu Plus to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-131373 taken from his Hulu Plus customer service problem that occurred on November 21st, 2017.