Hulu Plus: okay I love hulu you play all my favorite shows...

A Hulu Plus customer review by GetHuman user ~please don't ignore I'm trying from November 24th, 2017

Background on ~please don't ignore I'm trying's case

GetHuman: ~please don't ignore I'm trying - can you tell our other Hulu Plus customers when your case took place?
~please don't ignore I'm trying: Sure. It was late at night, on November 18th.
GetHuman: Did you reach out to Hulu Plus, and if so, how?
~please don't ignore I'm trying: I used a help page I found on the GetHuman Hulu Plus customer service contact info page: Contact Hulu Plus Customer Service
GetHuman: And which of these common Hulu Plus customer issues best describes the reason you wanted to talk to them?
(Shows ~please don't ignore I'm trying a list of common Hulu Plus problems)
~please don't ignore I'm trying: "Cancel account" was why I was trying to contact.

~please don't ignore I'm trying's review of Hulu Plus customer service

GetHuman: So how would you sum up your experience for GetHuman's Hulu Plus customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~please don't ignore I'm trying: okay I love hulu you play all my favorite shows on here but I have a question you say that your shows come on the next day that they air on there normal TV that if that were so why are they not available at ** ** AM I just don't understand I know you make just as much or more as Netflix I don't understand why you can't stop this false advertisement I know you've heard of the lawsuit that was put against Red Bull for claiming that Red Bull gives you wings so if you continue to advertise that our shows will be played the very next day without specific time I will make sure i own Hulu Plus also update your programming its not like you can't afford it you charge the same amount as Netflix and you shows are live they play the next day so what's the difference I don't have my shows skipping on Netflix it's not like it's a live TV show what's with all the skipping its not my internet YouTube Netflix all these other web sites work with my smart TV why is hulu the only one that skips and *****
GetHuman: Let's quantify your experience contacting Hulu Plus. On a scale of 1 to 5, how easy is it go get help on a Hulu Plus problem?
~please don't ignore I'm trying: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~please don't ignore I'm trying: I'd give them a two out of five on communication.
GetHuman: And what about Hulu Plus's ability to quickly and effectively address your problem?
~please don't ignore I'm trying: For that I would say three out of five.
GetHuman: And finally- any advice for other Hulu Plus customers?
~please don't ignore I'm trying: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Hulu Plus to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~please don't ignore I'm trying taken from his Hulu Plus customer service problem that occurred on November 18th, 2017.

Hulu Plus

4.36 of 5 stars | 211 reviews

~please don't ignore I'm trying's Hulu Plus Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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