Hulu: Actually got to talk to a real person. Scott wa...
A Hulu customer review by GetHuman user ~Melody Adkins from November 23rd, 2017
Background on ~Melody Adkins's case
GetHuman: ~Melody Adkins - can you tell our other Hulu customers when your case took place?
~Melody Adkins: Yeah. It was late at night, on November 18th.
GetHuman: Did you reach out to Hulu, and if so, how?
GetHuman: And which of these common Hulu customer issues best describes the reason you wanted to talk to them?
(Shows ~Melody Adkins a list of common Hulu problems)
~Melody Adkins: "Change plan" was why I was trying to call.
~Melody Adkins's review of Hulu customer service
GetHuman: So how would you sum up your experience for GetHuman's Hulu customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Melody Adkins: Actually got to talk to a real person. Scott was very helpful, and the problem was solved within seconds
GetHuman: Let's quantify your experience contacting Hulu. On a scale of 1 to 5, how easy is it go get help on a Hulu problem?
~Melody Adkins: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Melody Adkins: I'd give them a five out of five on communication.
GetHuman: And what about Hulu's ability to quickly and effectively address your problem?
~Melody Adkins: For that I would say five out of five.
GetHuman: And finally- any advice for other Hulu customers?
~Melody Adkins: Call them early in the day or late. Don't forget any personal or account information you might need for Hulu to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Melody Adkins taken from his Hulu customer service problem that occurred on November 18th, 2017.