Hulu: All I can say was problem solved quickly after...
A Hulu customer review by GetHuman user ~Very Satisfied from November 17th, 2017
Background on ~Very Satisfied's case
GetHuman: ~Very Satisfied - can you tell our other Hulu customers when your case took place?
~Very Satisfied: Yup. It was late at night, on November 15th.
GetHuman: Did you reach out to Hulu, and if so, how?
GetHuman: And which of these common Hulu customer issues best describes the reason you wanted to talk to them?
(Shows ~Very Satisfied a list of common Hulu problems)
~Very Satisfied: "Streaming or Download Trouble" was why I was trying to call.
~Very Satisfied's review of Hulu customer service
GetHuman: So how would you sum up your experience for GetHuman's Hulu customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Very Satisfied: All I can say was problem solved quickly after waiting for a response via email that I still haven't heard from as of yet.
GetHuman: Let's quantify your experience contacting Hulu. On a scale of 1 to 5, how easy is it go get help on a Hulu problem?
~Very Satisfied: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Very Satisfied: I'd give them a five out of five on communication.
GetHuman: And what about Hulu's ability to quickly and effectively address your problem?
~Very Satisfied: For that I would say four out of five.
GetHuman: And finally- any advice for other Hulu customers?
~Very Satisfied: Call them early in the day or late. Don't forget any personal or account information you might need for Hulu to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Very Satisfied taken from his Hulu customer service problem that occurred on November 15th, 2017.