IHOP Restaurants: Texarkana, TX*Waited for ** minutes to be atten...
A IHOP Restaurants customer review by GetHuman user ~ev75 from November 27th, 2017
Background on ~ev75's case
GetHuman: ~ev75 - can you tell our other IHOP Restaurants customers when your case took place?
~ev75: Yes I can. It was evening, on November 26th.
GetHuman: Did you reach out to IHOP Restaurants, and if so, how?
GetHuman: And which of these common IHOP Restaurants customer issues best describes the reason you wanted to talk to them?
(Shows ~ev75 a list of common IHOP Restaurants problems)
~ev75: "Overcharge/Strange charge" was why I was trying to call.
~ev75's review of IHOP Restaurants customer service
GetHuman: So how would you sum up your experience for GetHuman's IHOP Restaurants customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ev75: Texarkana, TX*Waited for ** minutes to be attended by a server. She didn't show up so we got up and decided to place our order to go. We didn't make a big scene. We ordered our food and sat down. We literally sat there for nearly **min waiting for our food to be ready. There was a bag behind the counter to find out that our food had been sitting there the whole time. The girl at the register looked at it at least a couple of times and never mentioned that was our food. It was ridiculous. Last time I go to iHop
GetHuman: Let's quantify your experience contacting IHOP Restaurants. On a scale of 1 to 5, how easy is it go get help on a IHOP Restaurants problem?
~ev75: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ev75: I'd give them a two out of five on communication.
GetHuman: And what about IHOP Restaurants's ability to quickly and effectively address your problem?
~ev75: For that I would say three out of five.
GetHuman: And finally- any advice for other IHOP Restaurants customers?
~ev75: Call them early in the day or late. Don't forget any personal or account information you might need for IHOP Restaurants to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ev75 taken from his IHOP Restaurants customer service problem that occurred on November 26th, 2017.