IRA Resources Inc: Had similar issues w*IRA Resources. They lost o...
A IRA Resources Inc customer review by GetHuman user ~BB from November 19th, 2017
Background on ~BB's case
GetHuman: ~BB - can you tell our other IRA Resources Inc customers when your case took place?
~BB: Yes I can. It was afternoon, on November 17th.
GetHuman: Did you reach out to IRA Resources Inc, and if so, how?
GetHuman: And which of these common IRA Resources Inc customer issues best describes the reason you wanted to talk to them?
(Shows ~BB a list of common IRA Resources Inc problems)
~BB: "Get financial advice" was why I was trying to call.
~BB's review of IRA Resources Inc customer service
GetHuman: So how would you sum up your experience for GetHuman's IRA Resources Inc customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~BB: Had similar issues w*IRA Resources. They lost over $**,*** of my IRA. Could not verify the value of my account, & lastly, when I told them that the fair market value of this account was basically pennies, they STILL tried to charge me for their 'non-service' - terrible co. -would never deal w* them again!!!!!
GetHuman: Let's quantify your experience contacting IRA Resources Inc. On a scale of 1 to 5, how easy is it go get help on a IRA Resources Inc problem?
~BB: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~BB: I'd give them a one out of five on communication.
GetHuman: And what about IRA Resources Inc's ability to quickly and effectively address your problem?
~BB: For that I would say one out of five.
GetHuman: And finally- any advice for other IRA Resources Inc customers?
~BB: Call them early in the day or late. Don't forget any personal or account information you might need for IRA Resources Inc to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~BB taken from his IRA Resources Inc customer service problem that occurred on November 17th, 2017.
IRA Resources Inc
2.33 of 5 stars | 2 reviews
~BB's IRA Resources Inc Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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