IRS Tax Lien Department: My call was answered quickly and the agent who...
A IRS Tax Lien Department customer review by GetHuman user ~keyspoet from November 17th, 2017
Background on ~keyspoet's case
GetHuman: ~keyspoet - can you tell our other IRS Tax Lien Department customers when your case took place?
~keyspoet: Yes. It was afternoon, on November 15th.
GetHuman: Did you reach out to IRS Tax Lien Department, and if so, how?
GetHuman: And which of these common IRS Tax Lien Department customer issues best describes the reason you wanted to talk to them?
(Shows ~keyspoet a list of common IRS Tax Lien Department problems)
~keyspoet: "Set up payment arrangement" was why I was trying to call.
~keyspoet's review of IRS Tax Lien Department customer service
GetHuman: So how would you sum up your experience for GetHuman's IRS Tax Lien Department customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~keyspoet: My call was answered quickly and the agent who helped me was very thorough and helpful, although she was not immediately able to resolve the issue. She did take the time to steer me to the right phone number and give me exactly the information I need to bring to their attention in order to resolve the issue.**Thank you very much for this service. My last call resulted in a ** minute wait and being disconnected when they tried to transfer my call for the third time.
GetHuman: Let's quantify your experience contacting IRS Tax Lien Department. On a scale of 1 to 5, how easy is it go get help on a IRS Tax Lien Department problem?
~keyspoet: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~keyspoet: I'd give them a four out of five on communication.
GetHuman: And what about IRS Tax Lien Department's ability to quickly and effectively address your problem?
~keyspoet: For that I would say five out of five.
GetHuman: And finally- any advice for other IRS Tax Lien Department customers?
~keyspoet: Call them early in the day or late. Don't forget any personal or account information you might need for IRS Tax Lien Department to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~keyspoet taken from his IRS Tax Lien Department customer service problem that occurred on November 15th, 2017.