IRS Tax Lien Department: Waited on hold for almost an hour and the rep t...
A IRS Tax Lien Department customer review by GetHuman user ~irssucks from November 24th, 2017
Background on ~irssucks's case
GetHuman: ~irssucks - can you tell our other IRS Tax Lien Department customers when your case took place?
~irssucks: Yeah. It was morning, on November 16th.
GetHuman: Did you reach out to IRS Tax Lien Department, and if so, how?
GetHuman: And which of these common IRS Tax Lien Department customer issues best describes the reason you wanted to talk to them?
(Shows ~irssucks a list of common IRS Tax Lien Department problems)
~irssucks: "Set up payment arrangement" was why I was trying to call.
~irssucks's review of IRS Tax Lien Department customer service
GetHuman: So how would you sum up your experience for GetHuman's IRS Tax Lien Department customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~irssucks: Waited on hold for almost an hour and the rep that answered was uncooperative, combative and completely unwilling to help in any way what so ever. Once cornered, she finally gave information on how to locate public records that she should have given in the first place instead of NO, NO, NO, NO for ever question asked. Representative was rude and said she was going to discontinue the call but, was not able to provide any valid reason for terminating my call when asked since I was not out of line at any time during the conversation. She simply did not like what I was asking. *A typical govt employee contact with worthless people that do not deserve to have a job anywhere.
GetHuman: Let's quantify your experience contacting IRS Tax Lien Department. On a scale of 1 to 5, how easy is it go get help on a IRS Tax Lien Department problem?
~irssucks: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~irssucks: I'd give them a four out of five on communication.
GetHuman: And what about IRS Tax Lien Department's ability to quickly and effectively address your problem?
~irssucks: For that I would say five out of five.
GetHuman: And finally- any advice for other IRS Tax Lien Department customers?
~irssucks: Call them early in the day or late. Don't forget any personal or account information you might need for IRS Tax Lien Department to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~irssucks taken from his IRS Tax Lien Department customer service problem that occurred on November 16th, 2017.