Iberia Airlines: Despues de ** minutos de espera me comunicaron...
A Iberia Airlines customer review by GetHuman user ~Jose Cabezas from November 20th, 2017
Background on ~Jose Cabezas's case
GetHuman: ~Jose Cabezas - can you tell our other Iberia Airlines customers when your case took place?
~Jose Cabezas: Yeah. It was morning, on November 12th.
GetHuman: Did you reach out to Iberia Airlines, and if so, how?
GetHuman: And which of these common Iberia Airlines customer issues best describes the reason you wanted to talk to them?
(Shows ~Jose Cabezas a list of common Iberia Airlines problems)
~Jose Cabezas: "Flight delayed" was why I was trying to call.
~Jose Cabezas's review of Iberia Airlines customer service
GetHuman: So how would you sum up your experience for GetHuman's Iberia Airlines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jose Cabezas: Despues de ** minutos de espera me comunicaron q' mi caso lo deb****a hacer llamando a otro numero el cual no existe *********
GetHuman: Let's quantify your experience contacting Iberia Airlines. On a scale of 1 to 5, how easy is it go get help on a Iberia Airlines problem?
~Jose Cabezas: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jose Cabezas: I'd give them a two out of five on communication.
GetHuman: And what about Iberia Airlines's ability to quickly and effectively address your problem?
~Jose Cabezas: For that I would say five out of five.
GetHuman: And finally- any advice for other Iberia Airlines customers?
~Jose Cabezas: Call them early in the day or late. Don't forget any personal or account information you might need for Iberia Airlines to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jose Cabezas taken from his Iberia Airlines customer service problem that occurred on November 12th, 2017.