Iberia Airlines: Was unable to use my return flight from Florenc...
A Iberia Airlines customer review by GetHuman user GetHuman-47083 from November 22nd, 2017
Background on GetHuman-47083's case
GetHuman: GetHuman-47083 - can you tell our other Iberia Airlines customers when your case took place?
GetHuman-47083: Yup. It was afternoon, on November 21st.
GetHuman: Did you reach out to Iberia Airlines, and if so, how?
GetHuman: And which of these common Iberia Airlines customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-47083 a list of common Iberia Airlines problems)
GetHuman-47083: "Missing item" was why I was trying to call.
GetHuman-47083's review of Iberia Airlines customer service
GetHuman: So how would you sum up your experience for GetHuman's Iberia Airlines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-47083: Was unable to use my return flight from Florence Italy because no agent would pick up the phone *HORRIBLE !!!! HAD TO BUY NEW TICKET THRU DELTA.
GetHuman: Let's quantify your experience contacting Iberia Airlines. On a scale of 1 to 5, how easy is it go get help on a Iberia Airlines problem?
GetHuman-47083: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-47083: I'd give them a five out of five on communication.
GetHuman: And what about Iberia Airlines's ability to quickly and effectively address your problem?
GetHuman-47083: For that I would say four out of five.
GetHuman: And finally- any advice for other Iberia Airlines customers?
GetHuman-47083: Call them early in the day or late. Don't forget any personal or account information you might need for Iberia Airlines to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-47083 taken from his Iberia Airlines customer service problem that occurred on November 21st, 2017.