Ibex.com: Was suppose to get two tumblers for the price o...
Background on GetHuman-farbusy's case
GetHuman: GetHuman-farbusy - can you tell our other Ibex.com customers when your case took place?
GetHuman-farbusy: Yup. It was middle of the night, on November 26th.
GetHuman: Did you reach out to Ibex.com, and if so, how?
GetHuman: And which of these common Ibex.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-farbusy a list of common Ibex.com problems)
GetHuman-farbusy: "Returns" was why I was trying to contact.
GetHuman-farbusy's review of Ibex.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Ibex.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-farbusy: Was suppose to get two tumblers for the price of one. They charged me for both. Emailed them a week ago and have gotten no response.
GetHuman: Let's quantify your experience contacting Ibex.com. On a scale of 1 to 5, how easy is it go get help on a Ibex.com problem?
GetHuman-farbusy: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-farbusy: I'd give them a two out of five on communication.
GetHuman: And what about Ibex.com's ability to quickly and effectively address your problem?
GetHuman-farbusy: For that I would say one out of five.
GetHuman: And finally- any advice for other Ibex.com customers?
GetHuman-farbusy: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Ibex.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-farbusy taken from his Ibex.com customer service problem that occurred on November 26th, 2017.
Ibex.com
-1.00 of 5 stars | 87 reviews
GetHuman-farbusy's Ibex.com Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Ibex.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Ibex.com in any way.