Imed.com: I ordered the wrong size. Called and spoke to...
A Imed.com customer review by GetHuman user ~natty789 from November 14th, 2017
Background on ~natty789's case
GetHuman: ~natty789 - can you tell our other Imed.com customers when your case took place?
~natty789: Yes I can. It was afternoon, on November 13th.
GetHuman: Did you reach out to Imed.com, and if so, how?
GetHuman: And which of these common Imed.com customer issues best describes the reason you wanted to talk to them?
(Shows ~natty789 a list of common Imed.com problems)
~natty789: "Warranty claim" was why I was trying to contact.
~natty789's review of Imed.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Imed.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~natty789: I ordered the wrong size. Called and spoke to customer service and got the replacement delivered in * days. Good Experience.
GetHuman: Let's quantify your experience contacting Imed.com. On a scale of 1 to 5, how easy is it go get help on a Imed.com problem?
~natty789: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~natty789: I'd give them a two out of five on communication.
GetHuman: And what about Imed.com's ability to quickly and effectively address your problem?
~natty789: For that I would say five out of five.
GetHuman: And finally- any advice for other Imed.com customers?
~natty789: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Imed.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~natty789 taken from his Imed.com customer service problem that occurred on November 13th, 2017.
Imed.com
3.67 of 5 stars | 2 reviews
~natty789's Imed.com Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars
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