Inbox.com: This phone number does not work. You have to le...
A Inbox.com customer review by GetHuman user ~notoinbox from November 20th, 2017
Background on ~notoinbox's case
GetHuman: ~notoinbox - can you tell our other Inbox.com customers when your case took place?
~notoinbox: Sure. It was afternoon, on November 16th.
GetHuman: Did you reach out to Inbox.com, and if so, how?
GetHuman: And which of these common Inbox.com customer issues best describes the reason you wanted to talk to them?
(Shows ~notoinbox a list of common Inbox.com problems)
~notoinbox: "Complaint" was why I was trying to call.
~notoinbox's review of Inbox.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Inbox.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~notoinbox: This phone number does not work. You have to leave a message and no one calls back. I was using inbox.com for my business email and all my client orders and personal information was being sent to this email. It was hacked and used to send out spam and inbox.com blocked me from being able to log in to my account. I have been trying to reach someone and the only response I get from the contact form is that I have to wait two business days to get a response. Meanwhile someone else has access to all of my customer information and I cannot go in and retrieve all of the orders that we received previously. Live and learn! NEVER USE INBOX.COM for a business. Use your email associated with your domain name. It is more secure and you can get someone on the phone.
GetHuman: Let's quantify your experience contacting Inbox.com. On a scale of 1 to 5, how easy is it go get help on a Inbox.com problem?
~notoinbox: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~notoinbox: I'd give them a two out of five on communication.
GetHuman: And what about Inbox.com's ability to quickly and effectively address your problem?
~notoinbox: For that I would say one out of five.
GetHuman: And finally- any advice for other Inbox.com customers?
~notoinbox: Call them early in the day or late. Don't forget any personal or account information you might need for Inbox.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~notoinbox taken from his Inbox.com customer service problem that occurred on November 16th, 2017.
Inbox.com
1.00 of 5 stars | 1 reviews
~notoinbox's Inbox.com Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Inbox.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Inbox.com in any way.