Ingersoll Rand: My complaint is about their ****max ratchet.The...
A Ingersoll Rand customer review by GetHuman user ~craigd from November 15th, 2017
Background on ~craigd's case
GetHuman: ~craigd - can you tell our other Ingersoll Rand customers when your case took place?
~craigd: Sure. It was evening, on November 7th.
GetHuman: Did you reach out to Ingersoll Rand, and if so, how?
GetHuman: And which of these common Ingersoll Rand customer issues best describes the reason you wanted to talk to them?
(Shows ~craigd a list of common Ingersoll Rand problems)
~craigd: "Where to buy" was why I was trying to call.
~craigd's review of Ingersoll Rand customer service
GetHuman: So how would you sum up your experience for GetHuman's Ingersoll Rand customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~craigd: My complaint is about their ****max ratchet.They rate it at ***ftlbs and it is no stronger than the taiwan ratchet I have.I was duped into purchasing by false addvertising.The thing is expensive
GetHuman: Let's quantify your experience contacting Ingersoll Rand. On a scale of 1 to 5, how easy is it go get help on a Ingersoll Rand problem?
~craigd: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~craigd: I'd give them a four out of five on communication.
GetHuman: And what about Ingersoll Rand's ability to quickly and effectively address your problem?
~craigd: For that I would say three out of five.
GetHuman: And finally- any advice for other Ingersoll Rand customers?
~craigd: Call them early in the day or late. Don't forget any personal or account information you might need for Ingersoll Rand to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~craigd taken from his Ingersoll Rand customer service problem that occurred on November 7th, 2017.
Ingersoll Rand
3.00 of 5 stars | 1 reviews
~craigd's Ingersoll Rand Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars
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