InkSell.com: I ordered and received(August)ink cartridges wh...
A InkSell.com customer review by GetHuman user ~pinecone from November 24th, 2017
Background on ~pinecone's case
GetHuman: ~pinecone - can you tell our other InkSell.com customers when your case took place?
~pinecone: Yup. It was morning, on November 21st.
GetHuman: Did you reach out to InkSell.com, and if so, how?
GetHuman: And which of these common InkSell.com customer issues best describes the reason you wanted to talk to them?
(Shows ~pinecone a list of common InkSell.com problems)
~pinecone: "Returns" was why I was trying to call.
~pinecone's review of InkSell.com customer service
GetHuman: So how would you sum up your experience for GetHuman's InkSell.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~pinecone: I ordered and received(August)ink cartridges which were the wrong ones. I was told they would replace them with the right ones and charged for the correct ones...that they would refund for the wrong ones when they received the return. It is now *******. I just called, first guy was totally puzzled, left me, another guy came on and said they had not received the returned cartridges. They would notify me when they arrived. Their phone manners are rude. I have bought from them for many years, now use Meritine.com. They are in trouble in some way.
GetHuman: Let's quantify your experience contacting InkSell.com. On a scale of 1 to 5, how easy is it go get help on a InkSell.com problem?
~pinecone: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~pinecone: I'd give them a four out of five on communication.
GetHuman: And what about InkSell.com's ability to quickly and effectively address your problem?
~pinecone: For that I would say one out of five.
GetHuman: And finally- any advice for other InkSell.com customers?
~pinecone: Call them early in the day or late. Don't forget any personal or account information you might need for InkSell.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~pinecone taken from his InkSell.com customer service problem that occurred on November 21st, 2017.
InkSell.com
1.00 of 5 stars | 3 reviews
~pinecone's InkSell.com Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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