Inland Revenue Department (IRD): Just mention to the computer that you have to p...
A Inland Revenue Department (IRD) customer review by GetHuman user ~warwick from November 16th, 2017
Background on ~warwick's case
GetHuman: ~warwick - can you tell our other Inland Revenue Department (IRD) customers when your case took place?
~warwick: Yeah. It was afternoon, on November 10th.
GetHuman: Did you reach out to Inland Revenue Department (IRD), and if so, how?
GetHuman: And which of these common Inland Revenue Department (IRD) customer issues best describes the reason you wanted to talk to them?
(Shows ~warwick a list of common Inland Revenue Department (IRD) problems)
~warwick: "None of those really matches why I wanted to call Inland Revenue Department (IRD) that day." was why I was trying to call.
~warwick's review of Inland Revenue Department (IRD) customer service
GetHuman: So how would you sum up your experience for GetHuman's Inland Revenue Department (IRD) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~warwick: Just mention to the computer that you have to pay GST back to them. They're keen to listen if they think you have to pay back. Then when they ask you about it say "Oh no that's not what I need to do"
GetHuman: Let's quantify your experience contacting Inland Revenue Department (IRD). On a scale of 1 to 5, how easy is it go get help on a Inland Revenue Department (IRD) problem?
~warwick: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~warwick: I'd give them a two out of five on communication.
GetHuman: And what about Inland Revenue Department (IRD)'s ability to quickly and effectively address your problem?
~warwick: For that I would say three out of five.
GetHuman: And finally- any advice for other Inland Revenue Department (IRD) customers?
~warwick: Call them early in the day or late. Don't forget any personal or account information you might need for Inland Revenue Department (IRD) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~warwick taken from his Inland Revenue Department (IRD) customer service problem that occurred on November 10th, 2017.
Inland Revenue Department (IRD)
3.00 of 5 stars | 1 reviews
~warwick's Inland Revenue Department (IRD) Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars
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