Inspiredshades.com: I ordered $*** worth of sunglasses from inspire...
A Inspiredshades.com customer review by GetHuman user ~pissedinla from November 8th, 2017
Background on ~pissedinla's case
GetHuman: ~pissedinla - can you tell our other Inspiredshades.com customers when your case took place?
~pissedinla: Yeah. It was morning, on November 1st.
GetHuman: Did you reach out to Inspiredshades.com, and if so, how?
GetHuman: And which of these common Inspiredshades.com customer issues best describes the reason you wanted to talk to them?
(Shows ~pissedinla a list of common Inspiredshades.com problems)
~pissedinla: "Returns" was why I was trying to call.
~pissedinla's review of Inspiredshades.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Inspiredshades.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~pissedinla: I ordered $*** worth of sunglasses from inspiredshades.com. I received one pair in the wrong color, so I wrote in and got an email response that they would send out the correct color immediately. After a follow up email, I received no response, and so called. They told me they no longer sold that color and would not be able to send them out* however, they showed no remorse for never telling me or responding to my email. Plus, I used one of my many pairs of glasses for two days, and the screws already fell out. GARBAGE!
GetHuman: Let's quantify your experience contacting Inspiredshades.com. On a scale of 1 to 5, how easy is it go get help on a Inspiredshades.com problem?
~pissedinla: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~pissedinla: I'd give them a three out of five on communication.
GetHuman: And what about Inspiredshades.com's ability to quickly and effectively address your problem?
~pissedinla: For that I would say one out of five.
GetHuman: And finally- any advice for other Inspiredshades.com customers?
~pissedinla: Call them early in the day or late. Don't forget any personal or account information you might need for Inspiredshades.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~pissedinla taken from his Inspiredshades.com customer service problem that occurred on November 1st, 2017.
Inspiredshades.com
2.00 of 5 stars | 64 reviews
~pissedinla's Inspiredshades.com Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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