Instagram: Strange accounts
A Instagram customer review by GetHuman user GetHuman-rockofa from December 1st, 2017
Background on GetHuman-rockofa's case
GetHuman: GetHuman-rockofa - can you tell our other Instagram customers when your case took place?
GetHuman-rockofa: Yup. It was morning, on November 25th.
GetHuman: Did you reach out to Instagram, and if so, how?
GetHuman: And which of these common Instagram customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-rockofa a list of common Instagram problems)
GetHuman-rockofa: "Account access" was why I was trying to contact.
GetHuman-rockofa's review of Instagram customer service
GetHuman: So how would you sum up your experience for GetHuman's Instagram customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-rockofa: Strange accounts
GetHuman: Can you tell the rest of us a bit more from what happened on 11/25/17?
GetHuman-rockofa: Several times a day, My photos will get liked by accounts that have similar traits:**, they are all females (or at least present themselves as such)**, they don't have any photos on their personal timeline even though they can have hundreds of followers*following**, their short bio is always something to the effect of "hey cutie*sweetie. ****************** click here for a good time" and a link to a website of their name.*Is this happening to anyone else? This happens *-* times a day with different accounts. They are different because I block and report them every time. It's just getting very annoying.
GetHuman: Let's quantify your experience contacting Instagram. On a scale of 1 to 5, how easy is it go get help on a Instagram problem?
GetHuman-rockofa: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-rockofa: I'd give them a three out of five on communication.
GetHuman: And what about Instagram's ability to quickly and effectively address your problem?
GetHuman-rockofa: For that I would say four out of five.
GetHuman: And finally- any advice for other Instagram customers?
GetHuman-rockofa: Call them early in the day or late. Don't forget any personal or account information you might need for Instagram to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-rockofa taken from his Instagram customer service problem that occurred on November 25th, 2017.