Technical support for Instagram
A Instagram customer review by GetHuman user GetHuman135503 from December 11th, 2017
Background on GetHuman135503's case
GetHuman: GetHuman135503 - can you tell our other Instagram customers when your case took place?
GetHuman135503: Yup. It was evening, on December 2nd.
GetHuman: Did you reach out to Instagram, and if so, how?
GetHuman: And which of these common Instagram customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman135503 a list of common Instagram problems)
GetHuman135503: "Account access" was why I was trying to contact.
GetHuman135503's review of Instagram customer service
GetHuman: So how would you sum up your experience for GetHuman's Instagram customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman135503: Technical support for Instagram
GetHuman: Can you tell the rest of us a bit more from what happened on 12/02/17?
GetHuman135503: No matter how many people follow me, my number still stays at ***. It should be hundreds if not thousands more...
GetHuman: Let's quantify your experience contacting Instagram. On a scale of 1 to 5, how easy is it go get help on a Instagram problem?
GetHuman135503: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman135503: I'd give them a four out of five on communication.
GetHuman: And what about Instagram's ability to quickly and effectively address your problem?
GetHuman135503: For that I would say three out of five.
GetHuman: And finally- any advice for other Instagram customers?
GetHuman135503: Call them early in the day or late. Don't forget any personal or account information you might need for Instagram to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman135503 taken from his Instagram customer service problem that occurred on December 2nd, 2017.