Institute for the Puerto Rican Hispanic Elderly, Inc.: Agency has no promotional ladder for long time...

A Institute for the Puerto Rican Hispanic Elderly, Inc. customer review by GetHuman user ~Gomer from November 3rd, 2017

Background on ~Gomer's case

GetHuman: ~Gomer - can you tell our other Institute for the Puerto Rican Hispanic Elderly, Inc. customers when your case took place?
~Gomer: Yes. It was afternoon, on October 25th.
GetHuman: Did you reach out to Institute for the Puerto Rican Hispanic Elderly, Inc., and if so, how?
~Gomer: I used the 212-677-4181 number I found for on the GetHuman Institute for the Puerto Rican Hispanic Elderly, Inc. customer phone number page I was on: Institute for the Puerto Rican Hispanic Elderly, Inc. Customer Service Phone Number
GetHuman: And which of these common Institute for the Puerto Rican Hispanic Elderly, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~Gomer a list of common Institute for the Puerto Rican Hispanic Elderly, Inc. problems)
~Gomer: "Complaint" was why I was trying to call.

~Gomer's review of Institute for the Puerto Rican Hispanic Elderly, Inc. customer service

GetHuman: So how would you sum up your experience for GetHuman's Institute for the Puerto Rican Hispanic Elderly, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Gomer: Agency has no promotional ladder for long time employees. Treats workers at local levels disparagingly, and cares nothing for their input.
GetHuman: Let's quantify your experience contacting Institute for the Puerto Rican Hispanic Elderly, Inc.. On a scale of 1 to 5, how easy is it go get help on a Institute for the Puerto Rican Hispanic Elderly, Inc. problem?
~Gomer: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Gomer: I'd give them a one out of five on communication.
GetHuman: And what about Institute for the Puerto Rican Hispanic Elderly, Inc.'s ability to quickly and effectively address your problem?
~Gomer: For that I would say five out of five.
GetHuman: And finally- any advice for other Institute for the Puerto Rican Hispanic Elderly, Inc. customers?
~Gomer: Call them early in the day or late. Don't forget any personal or account information you might need for Institute for the Puerto Rican Hispanic Elderly, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Gomer taken from his Institute for the Puerto Rican Hispanic Elderly, Inc. customer service problem that occurred on October 25th, 2017.

Institute for the Puerto Rican Hispanic Elderly, Inc.

2.00 of 5 stars | 67 reviews

~Gomer's Institute for the Puerto Rican Hispanic Elderly, Inc. Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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