Intermex: deceo recupeiar una clave de un envio por telef...
A Intermex customer review by GetHuman user ~leonel from November 24th, 2017
Background on ~leonel's case
GetHuman: ~leonel - can you tell our other Intermex customers when your case took place?
~leonel: Yes. It was evening, on November 20th.
GetHuman: Did you reach out to Intermex, and if so, how?
GetHuman: And which of these common Intermex customer issues best describes the reason you wanted to talk to them?
(Shows ~leonel a list of common Intermex problems)
~leonel: "Setup service" was why I was trying to call.
~leonel's review of Intermex customer service
GetHuman: So how would you sum up your experience for GetHuman's Intermex customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~leonel: deceo recupeiar una clave de un envio por telefono devido a que perdi el documento y no estoy en la ciudad donde ise el envio la compania de SIGUE si me las dava
GetHuman: Let's quantify your experience contacting Intermex. On a scale of 1 to 5, how easy is it go get help on a Intermex problem?
~leonel: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~leonel: I'd give them a one out of five on communication.
GetHuman: And what about Intermex's ability to quickly and effectively address your problem?
~leonel: For that I would say three out of five.
GetHuman: And finally- any advice for other Intermex customers?
~leonel: Call them early in the day or late. Don't forget any personal or account information you might need for Intermex to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~leonel taken from his Intermex customer service problem that occurred on November 20th, 2017.
Intermex
1.00 of 5 stars | 3 reviews
~leonel's Intermex Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars
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