Intuit Small Business Payroll: Service was great, hold times are prolonged, an...
A Intuit Small Business Payroll customer review by GetHuman user GetHuman-82887 from November 25th, 2017
Background on GetHuman-82887's case
GetHuman: GetHuman-82887 - can you tell our other Intuit Small Business Payroll customers when your case took place?
GetHuman-82887: Yeah. It was middle of the night, on November 23rd.
GetHuman: Did you reach out to Intuit Small Business Payroll, and if so, how?
GetHuman: And which of these common Intuit Small Business Payroll customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-82887 a list of common Intuit Small Business Payroll problems)
GetHuman-82887: "None of those really matches why I wanted to call Intuit Small Business Payroll that day." was why I was trying to call.
GetHuman-82887's review of Intuit Small Business Payroll customer service
GetHuman: So how would you sum up your experience for GetHuman's Intuit Small Business Payroll customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-82887: Service was great, hold times are prolonged, and difficult to get a telephone number to speak with a rep. Thanks GetHuman
GetHuman: Let's quantify your experience contacting Intuit Small Business Payroll. On a scale of 1 to 5, how easy is it go get help on a Intuit Small Business Payroll problem?
GetHuman-82887: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-82887: I'd give them a five out of five on communication.
GetHuman: And what about Intuit Small Business Payroll's ability to quickly and effectively address your problem?
GetHuman-82887: For that I would say three out of five.
GetHuman: And finally- any advice for other Intuit Small Business Payroll customers?
GetHuman-82887: Call them early in the day or late. Don't forget any personal or account information you might need for Intuit Small Business Payroll to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-82887 taken from his Intuit Small Business Payroll customer service problem that occurred on November 23rd, 2017.
Intuit Small Business Payroll
5.00 of 5 stars | 5 reviews
GetHuman-82887's Intuit Small Business Payroll Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars
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