IraWoods.com: When I needed to return an item, there was no w...
A IraWoods.com customer review by GetHuman user ~redsaw3 from November 12th, 2017
Background on ~redsaw3's case
GetHuman: ~redsaw3 - can you tell our other IraWoods.com customers when your case took place?
~redsaw3: Yeah. It was late at night, on November 10th.
GetHuman: Did you reach out to IraWoods.com, and if so, how?
GetHuman: And which of these common IraWoods.com customer issues best describes the reason you wanted to talk to them?
(Shows ~redsaw3 a list of common IraWoods.com problems)
~redsaw3: "Change order" was why I was trying to call.
~redsaw3's review of IraWoods.com customer service
GetHuman: So how would you sum up your experience for GetHuman's IraWoods.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~redsaw3: When I needed to return an item, there was no way to successfully communicate with a representative. chat was abruptly ended on the other end, and when I left a message, there was no call returned.
GetHuman: Let's quantify your experience contacting IraWoods.com. On a scale of 1 to 5, how easy is it go get help on a IraWoods.com problem?
~redsaw3: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~redsaw3: I'd give them a four out of five on communication.
GetHuman: And what about IraWoods.com's ability to quickly and effectively address your problem?
~redsaw3: For that I would say one out of five.
GetHuman: And finally- any advice for other IraWoods.com customers?
~redsaw3: Call them early in the day or late. Don't forget any personal or account information you might need for IraWoods.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~redsaw3 taken from his IraWoods.com customer service problem that occurred on November 10th, 2017.
IraWoods.com
1.00 of 5 stars | 3 reviews
~redsaw3's IraWoods.com Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars
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