ItsHot.com: Should have made information about sizing a bit...
A ItsHot.com customer review by GetHuman user ~KH from November 18th, 2017
Background on ~KH's case
GetHuman: ~KH - can you tell our other ItsHot.com customers when your case took place?
~KH: Yes I can. It was afternoon, on November 11th.
GetHuman: Did you reach out to ItsHot.com, and if so, how?
GetHuman: And which of these common ItsHot.com customer issues best describes the reason you wanted to talk to them?
(Shows ~KH a list of common ItsHot.com problems)
~KH: "Overcharge/Strange charge" was why I was trying to call.
~KH's review of ItsHot.com customer service
GetHuman: So how would you sum up your experience for GetHuman's ItsHot.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~KH: Should have made information about sizing a bit easier to find online but phone service is helpful. Great ring!
GetHuman: Let's quantify your experience contacting ItsHot.com. On a scale of 1 to 5, how easy is it go get help on a ItsHot.com problem?
~KH: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~KH: I'd give them a three out of five on communication.
GetHuman: And what about ItsHot.com's ability to quickly and effectively address your problem?
~KH: For that I would say two out of five.
GetHuman: And finally- any advice for other ItsHot.com customers?
~KH: Call them early in the day or late. Don't forget any personal or account information you might need for ItsHot.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~KH taken from his ItsHot.com customer service problem that occurred on November 11th, 2017.
ItsHot.com
3.33 of 5 stars | 2 reviews
~KH's ItsHot.com Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like ItsHot.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with ItsHot.com in any way.