Ivlproducts.com: Ordered clearly over the phone. Sent wrong prod...
A Ivlproducts.com customer review by GetHuman user ~Musicmaven from November 15th, 2017
Background on ~Musicmaven's case
GetHuman: ~Musicmaven - can you tell our other Ivlproducts.com customers when your case took place?
~Musicmaven: Sure. It was late at night, on November 9th.
GetHuman: Did you reach out to Ivlproducts.com, and if so, how?
GetHuman: And which of these common Ivlproducts.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Musicmaven a list of common Ivlproducts.com problems)
~Musicmaven: "Complaint" was why I was trying to call.
~Musicmaven's review of Ivlproducts.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Ivlproducts.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Musicmaven: Ordered clearly over the phone. Sent wrong product. Have called the Customer Service * over * times, always say they will get back to me after ** mins, NEVER DO! STAY AWAY! Will now have to dispute charge through my VISA company.
GetHuman: Let's quantify your experience contacting Ivlproducts.com. On a scale of 1 to 5, how easy is it go get help on a Ivlproducts.com problem?
~Musicmaven: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Musicmaven: I'd give them a four out of five on communication.
GetHuman: And what about Ivlproducts.com's ability to quickly and effectively address your problem?
~Musicmaven: For that I would say one out of five.
GetHuman: And finally- any advice for other Ivlproducts.com customers?
~Musicmaven: Call them early in the day or late. Don't forget any personal or account information you might need for Ivlproducts.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Musicmaven taken from his Ivlproducts.com customer service problem that occurred on November 9th, 2017.
Ivlproducts.com
1.00 of 5 stars | 2 reviews
~Musicmaven's Ivlproducts.com Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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