J&P Cycles: jp cycles had my parts to me fast everything wa...
A J&P Cycles customer review by GetHuman user ~1200customrider from November 26th, 2017
Background on ~1200customrider's case
GetHuman: ~1200customrider - can you tell our other J&P Cycles customers when your case took place?
~1200customrider: Sure. It was morning, on November 17th.
GetHuman: Did you reach out to J&P Cycles, and if so, how?
GetHuman: And which of these common J&P Cycles customer issues best describes the reason you wanted to talk to them?
(Shows ~1200customrider a list of common J&P Cycles problems)
~1200customrider: "Warranty claim" was why I was trying to call.
~1200customrider's review of J&P Cycles customer service
GetHuman: So how would you sum up your experience for GetHuman's J&P Cycles customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~1200customrider: jp cycles had my parts to me fast everything was well packaged service was great my only complaint is I didn't get any stickers for my parts or a jp cycles sticker
GetHuman: Let's quantify your experience contacting J&P Cycles. On a scale of 1 to 5, how easy is it go get help on a J&P Cycles problem?
~1200customrider: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~1200customrider: I'd give them a five out of five on communication.
GetHuman: And what about J&P Cycles's ability to quickly and effectively address your problem?
~1200customrider: For that I would say four out of five.
GetHuman: And finally- any advice for other J&P Cycles customers?
~1200customrider: Call them early in the day or late. Don't forget any personal or account information you might need for J&P Cycles to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~1200customrider taken from his J&P Cycles customer service problem that occurred on November 17th, 2017.
J&P Cycles
5.00 of 5 stars | 7 reviews
~1200customrider's J&P Cycles Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars
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