J.P. Morgan - Single Sign On: On hold, then was disconnected. Ridiculous to...
A J.P. Morgan - Single Sign On customer review by GetHuman user ~frustrated GW emp from November 28th, 2017
Background on ~frustrated GW emp's case
GetHuman: ~frustrated GW emp - can you tell our other J.P. Morgan - Single Sign On customers when your case took place?
~frustrated GW emp: Yeah. It was middle of the night, on November 22nd.
GetHuman: Did you reach out to J.P. Morgan - Single Sign On, and if so, how?
GetHuman: And which of these common J.P. Morgan - Single Sign On customer issues best describes the reason you wanted to talk to them?
(Shows ~frustrated GW emp a list of common J.P. Morgan - Single Sign On problems)
~frustrated GW emp: "None of those really matches why I wanted to call J.P. Morgan - Single Sign On that day." was why I was trying to call.
~frustrated GW emp's review of J.P. Morgan - Single Sign On customer service
GetHuman: So how would you sum up your experience for GetHuman's J.P. Morgan - Single Sign On customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~frustrated GW emp: On hold, then was disconnected. Ridiculous to wait that long. Can't do my job without that application. Glad I'm at Empower now. Can't wait to switch off JPM fully.
GetHuman: Let's quantify your experience contacting J.P. Morgan - Single Sign On. On a scale of 1 to 5, how easy is it go get help on a J.P. Morgan - Single Sign On problem?
~frustrated GW emp: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~frustrated GW emp: I'd give them a one out of five on communication.
GetHuman: And what about J.P. Morgan - Single Sign On's ability to quickly and effectively address your problem?
~frustrated GW emp: For that I would say one out of five.
GetHuman: And finally- any advice for other J.P. Morgan - Single Sign On customers?
~frustrated GW emp: Call them early in the day or late. Don't forget any personal or account information you might need for J.P. Morgan - Single Sign On to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~frustrated GW emp taken from his J.P. Morgan - Single Sign On customer service problem that occurred on November 22nd, 2017.