Jagex Ltd.: I actually still haven't had a response from th...

A Jagex Ltd. customer review by GetHuman user ~V.. from November 22nd, 2017

Background on ~V..'s case

GetHuman: ~V.. - can you tell our other Jagex Ltd. customers when your case took place?
~V..: Yes. It was morning, on November 15th.
GetHuman: Did you reach out to Jagex Ltd., and if so, how?
~V..: I used a help page I found on the GetHuman Jagex Ltd. customer service contact info page: Contact Jagex Ltd. Customer Service
GetHuman: And which of these common Jagex Ltd. customer issues best describes the reason you wanted to talk to them?
(Shows ~V.. a list of common Jagex Ltd. problems)
~V..: "Track order" was why I was trying to contact.

~V..'s review of Jagex Ltd. customer service

GetHuman: So how would you sum up your experience for GetHuman's Jagex Ltd. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~V..: I actually still haven't had a response from the two messages I sent them over a week and a half ago...
GetHuman: Let's quantify your experience contacting Jagex Ltd.. On a scale of 1 to 5, how easy is it go get help on a Jagex Ltd. problem?
~V..: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~V..: I'd give them a two out of five on communication.
GetHuman: And what about Jagex Ltd.'s ability to quickly and effectively address your problem?
~V..: For that I would say one out of five.
GetHuman: And finally- any advice for other Jagex Ltd. customers?
~V..: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Jagex Ltd. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~V.. taken from his Jagex Ltd. customer service problem that occurred on November 15th, 2017.

Jagex Ltd.

1.00 of 5 stars | 21 reviews

~V..'s Jagex Ltd. Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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