Jaguar: needed to reprogram older jag radio and securit...
A Jaguar customer review by GetHuman user GetHuman-74992 from November 17th, 2017
Background on GetHuman-74992's case
GetHuman: GetHuman-74992 - can you tell our other Jaguar customers when your case took place?
GetHuman-74992: Yeah. It was evening, on November 10th.
GetHuman: Did you reach out to Jaguar, and if so, how?
GetHuman: And which of these common Jaguar customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-74992 a list of common Jaguar problems)
GetHuman-74992: "Returns" was why I was trying to call.
GetHuman-74992's review of Jaguar customer service
GetHuman: So how would you sum up your experience for GetHuman's Jaguar customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-74992: needed to reprogram older jag radio and security system, chrisyin put me on hold * min solved problem ** xj *
GetHuman: Let's quantify your experience contacting Jaguar. On a scale of 1 to 5, how easy is it go get help on a Jaguar problem?
GetHuman-74992: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-74992: I'd give them a one out of five on communication.
GetHuman: And what about Jaguar's ability to quickly and effectively address your problem?
GetHuman-74992: For that I would say two out of five.
GetHuman: And finally- any advice for other Jaguar customers?
GetHuman-74992: Call them early in the day or late. Don't forget any personal or account information you might need for Jaguar to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-74992 taken from his Jaguar customer service problem that occurred on November 10th, 2017.
Jaguar
3.00 of 5 stars | 1 reviews
GetHuman-74992's Jaguar Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
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