Jamesperse.com: They never answered the phone. They take your m...

A Jamesperse.com customer review by GetHuman user ~donna makrell from November 11th, 2017

Background on ~donna makrell's case

GetHuman: ~donna makrell - can you tell our other Jamesperse.com customers when your case took place?
~donna makrell: Yeah. It was morning, on November 2nd.
GetHuman: Did you reach out to Jamesperse.com, and if so, how?
~donna makrell: I used the 866-466-0668 number I found for on the GetHuman Jamesperse.com customer phone number page I was on: Jamesperse.com Customer Service Phone Number
GetHuman: And which of these common Jamesperse.com customer issues best describes the reason you wanted to talk to them?
(Shows ~donna makrell a list of common Jamesperse.com problems)
~donna makrell: "Make a purchase" was why I was trying to call.

~donna makrell's review of Jamesperse.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Jamesperse.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~donna makrell: They never answered the phone. They take your message and don't return call. They have not responded to emails either.
GetHuman: Let's quantify your experience contacting Jamesperse.com. On a scale of 1 to 5, how easy is it go get help on a Jamesperse.com problem?
~donna makrell: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~donna makrell: I'd give them a four out of five on communication.
GetHuman: And what about Jamesperse.com's ability to quickly and effectively address your problem?
~donna makrell: For that I would say one out of five.
GetHuman: And finally- any advice for other Jamesperse.com customers?
~donna makrell: Call them early in the day or late. Don't forget any personal or account information you might need for Jamesperse.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~donna makrell taken from his Jamesperse.com customer service problem that occurred on November 2nd, 2017.


1.00 of 5 stars | 7 reviews

~donna makrell's Jamesperse.com Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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