JensonUSA.com: that shop is no good at all because they don't...

A JensonUSA.com customer review by GetHuman user ~chun yu ng from November 24th, 2017

Background on ~chun yu ng's case

GetHuman: ~chun yu ng - can you tell our other JensonUSA.com customers when your case took place?
~chun yu ng: Yup. It was afternoon, on November 17th.
GetHuman: Did you reach out to JensonUSA.com, and if so, how?
~chun yu ng: I used the 888-880-3811 number I found for on the GetHuman JensonUSA.com customer phone number page I was on: JensonUSA.com Customer Service Phone Number
GetHuman: And which of these common JensonUSA.com customer issues best describes the reason you wanted to talk to them?
(Shows ~chun yu ng a list of common JensonUSA.com problems)
~chun yu ng: "Cancel order" was why I was trying to call.

~chun yu ng's review of JensonUSA.com customer service

GetHuman: So how would you sum up your experience for GetHuman's JensonUSA.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~chun yu ng: that shop is no good at all because they don't know ship hazard item. I don't go that wesite at all.
GetHuman: Let's quantify your experience contacting JensonUSA.com. On a scale of 1 to 5, how easy is it go get help on a JensonUSA.com problem?
~chun yu ng: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~chun yu ng: I'd give them a one out of five on communication.
GetHuman: And what about JensonUSA.com's ability to quickly and effectively address your problem?
~chun yu ng: For that I would say one out of five.
GetHuman: And finally- any advice for other JensonUSA.com customers?
~chun yu ng: Call them early in the day or late. Don't forget any personal or account information you might need for JensonUSA.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~chun yu ng taken from his JensonUSA.com customer service problem that occurred on November 17th, 2017.

JensonUSA.com

1.00 of 5 stars | 3 reviews

~chun yu ng's JensonUSA.com Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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